Up to 100 percent Automation achievable
More than 100 languages available
Up to 24 hours on duty
Relieve your service agents.
The majority of your customer inquiries are recurring, easy to solve and demand valuable time of your workforce. SEMMI answers these requests independently and allows your staff to focus on more challenging tasks.
Assist your customers 24/7.
Are your customers requiring 24/7 support? Whether your service team is available or not, SEMMI answers your customer inquiries 24 hours a day, 365 days a year.
Answer your customers in their native language.
Now more than ever, the world is moving closer together. As diversity increases, the expectations on your customer service - especially in terms of language skills - increase, too. Counting more than 100 available languages, SEMMI might also response to your customers in their native language.
Learn more about your customers.
What are the most frequently asked questions of your customers? Which services are they missing? Which languages do they use? SEMMI helps you to better know your customers and provides valuable and unfiltered insights into their questions and concerns.