SEMMI Avatar is an advanced, lively and user-friendly human-machine interface which complements your customer service. Operating on the SEMMI Conversational AI, SEMMI Avatar leverages display hardware to deliver a novel, multimodal experience for users. With only a minimum of requirements, SEMMI Avatar can be used on existing or new hardware, outdoor or indoor, with or without touchscreen and completely responsive on any screen size and format. SEMMI Avatar enables you to create brand-compliant, AI-based service touchpoints within your customer-facing environment. And most important: SEMMI Avatar is future-proof. Just think of the variety of processes where avatars could guide and initiate transactions...
Human-Machine Interaction via...
SEMMI Avatar welcomes users by voice as soon as they approach and prompts a first question to kindly provide help - simply like a human service agent would do. As the operator of SEMMI Avatar it is up to you to decide whether SEMMI obtains a male or female voice. It’s also a matter of configuration and conversation design to consider cultural aspects and even add emotional gestures to the interaction.
SEMMI Avatar is able to use its full animated body to communicate with users via facial expressions and gestures. This makes conversations even more vivid and invites users to interact with SEMMI Avatar. Besides adding to the overall user experience, virtual avatars like SEMMI Avatar might one day even be trained to communicate via sign language to serve those of us whoe are limited in their communication abilities.
Since SEMMI Avatar is used on display devices, its great usability derives from combining the benefits of visual information with the convenience of using natural language. This leads to a totally new and multimodal approach of human-machine interaction. SEMMI Avatar offers a variety of possibilities to answer and engage users by voice in combination with visuals such as text, images, graphics or animations.